Frequently Asked Questions (FAQ) for Fitness By The Bay
Q1. Where are the classes being held?
Ans: The classes are held at the Main Stage of the Prudential Marina Bay Carnival at the Promontory @ Marina Bay. You have to enter via the entrance and walk past the ticketing booth to get to the Main Stage.
Q2. Where can I find the class schedule?
Ans: Please refer to the website (https://fitnessbythebay.com.sg) to find out more about the different classes available. You can also register for classes via this website.
Q3. Can I change my classes?
Ans: In order for you to change your classes, please email us at email@example.com and we will get back to you within the next business day.
Q4. What if it rains? Will the classes still go on?
Ans: Classes will not be conducted if it rains 1 hour prior to the event or if it starts to drizzle during the class. This is done for safety purposes as the class is in an outdoor venue. A text will be sent to you regarding the status of the class.
Q5. How do I know if I have successfully registered for the classes that I would like to participate?
Ans: A confirmation email will be sent to you after your registration is completed online. Please kindly check your email with regards to your bookings.
Q6. What if the class I wish to sign up for is full?
Ans: If the class is full, you may want to consider selecting another date as to not create an unpleasant experience, we are limiting the classes to ensure a comfortable experience for all participants.
Q7. Can I do an on-site registration?
Ans: Yes, you may consider doing so. However, if the class is full, we are not able to assist with you joining the class.
Q8. Will yoga mats be provided?
Ans: Yoga mats will not be provided. Please bring your own.